Return Policy

We strive for 100% customer satisfaction! If you're not completely happy with your purchase, our return policy is designed to make the process simple.

Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Items must be unused, unworn, and in their original packaging with all tags attached.
• Certain items, such as sale items, personalized products, or intimates, are non-returnable.

How to Initiate a Return

1. Email us at bestrongiii650@gmail.com with your order number and reason for return.
2. We will provide a prepaid return label (if applicable) or return instructions.
3. Once the item is received and inspected, we will process your refund or exchange.

Refunds

• Refunds will be processed to the original payment method within 5-7 business days of receiving the returned item.
• Original shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped).

Exchanges

• Exchanges are subject to product availability. If the item you want is unavailable, we will issue a refund instead.

Return Shipping Costs

• For domestic returns, we provide a prepaid return label at no cost to you.
• For international returns, customers are responsible for return shipping fees.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange for a replacement or refund.